International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. Returns can take up to 14 working days to be inspected and for a refund to be processed.You will receive an email once a refund has been processed.If a size change is required, please place a fresh order. Please Note: We do not currently offer exchanges - all valid returns will be refunded.If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. Please do make sure you include your packing slip or a piece of paper with your full name, email or order number.Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned.Please note: Late returns will not be able to submit a return. Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order.Intentionally damaged items or items damaged through wear will not be treated as faulty. ![]() Returns outside of our returns policy will not be accepted. Please note: All returns that are not neatly folded with the zipped fastened will incur a €3 restocking fee. The 14 days period starts from the day delivery is made to your nominated delivery address. If your return does not meet our criteria, we reserve the right to return the purchase back to you. All security ribbons and tags must be firmly attached. ![]() The garment must be unworn and in perfect condition.ģ. Your return must be submitted online within 14 days of receipt.Ģ. To be eligible for a return, please make sure you meet the following criteria.ġ. We hope you love your order, but if you do need to return, we operate a straight-forward return policy. All refunds will be processed within 10 working days upon arrival to the warehouse, please only reach out to us once this time has passed.
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